Advice on what to do if you have lost or found a pet
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The UK PETtrac Database helps to reunite pets with MicroChips 24 hours a day, 365 days a year.
Please choose the option below which is most appropriate to your situation so that we can give you the most useful advice:
If you are a pet owner and already registered with the UK PETtrac pet MicroChip database, click here to login and register your pet missing with the database service.
Please choose the option below which is most appropriate to your situation so that we can give you the most useful advice:
If you are a pet owner and already registered with the UK PETtrac pet MicroChip database, click here to login and register your pet missing with the database service.
There are quite a few things that you can do which may help you find your pet more quickly:
- Even though it is a distressing time, it is important to try not to panic. Take a few minutes to double check any usual places your pet could be hiding - you would be surpised how many calls PETtrac receive from pet owners reporting their pets missing only to find them 5 minutes later in the shed or under a bed
- Make sure that the contact details are correct on your pet's MicroChip, and report your pet missing to the microchip database
- Notify your local dog/animal warden that your pet is missing
- Contact rescue organisations such as RSPCA, SSPCA, Cats Protection and local rescue centres
- Get in touch with your local vet practices in case someone has reported your pet found to them
- Use posters and flyers within your neighbourhood, and contact neighbours who may have seen your pet
Additionally, if your dog is missing:
- You can contact the police, especially if you suspect your dog has been stolen
- If your dog is missing whilst out walking, talk to other dog walkers
Additionally, if your cat is missing:
- Ask neighbours to check sheds, garages and conservatories, where your cat could be hiding
- Try calling your cat, particularly when your cat would normally be coming home for food and listen to see if they respond to your calls
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What to do if you find a stray animalThe PETtrac Database handles calls 24hrs a day for pets that have been found straying and have been scanned for a pet MicroChip..There are various options if you have found an animal, whether or not they have been MicroChipped, and in the case of stray dogs there are some legal obligations of which you should be aware. |
What to do if you find a stray dog
 This information has been produced by the National Dog Warden Association (NDWA) and have kindly allowed its reproduction on our website.Additionally, you can also:
What to do if you find a stray cat or other animal
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If you have found a MicroChipped animal please contact the PETtrac Database.
Call freephone 0800 652 9 977, 24 hrs a day 365 days a year
The PETtrac Database handles calls 24hrs a day for pets that have been found straying and have been scanned for a pet MicroChip. |
Obtaining the keeper's details registered for a pet MicroChip
The UK PETtrac Database makes it as easy as possible for authorised contacts to obtain keeper information, because we want to help return a missing pet to their keeper as soon as possible.
As such the following options are available to you when you find a MicroChipped pet and require the keeper's details:
What to do if you find a stray dog
Additionally, you can also:
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UK Pet MicroChip Search
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