 In line with the ever increasing popularity of mobile phone technology, AVID launched the first MicroChip SMS reunification service in August 2003. The service, known as TEXTtrac, allows authorised animal welfare agencies and veterinary practices to obtain owner information quickly and directly to their mobile phone without the need to write details down.
As a provider of pet identification MicroChips and the 24hr UK PETtrac pet MicroChip Database service, AVID works very closely with a number of organisations including veterinary practices, dog wardens and rescue centres. As a result of our desire to offer improved services, and recognising that there had to be a better way to help such organisations, AVID developed TEXTtrac.
TEXTtrac means that dog / animal wardens can receive pet MicroChip details from the PETtrac MicroChip Database within 20 seconds using this service.
Who uses the TEXTtrac pet MicroChip reunification service
TEXTtrac is primarily used by dog wardens and rescue centres, and is particularly beneficial when it is not easy to have a phone conversation to retrieve MicroChip information; for example if you are struggling to restrain a dog on a lead at the time, or where you cannot get a good mobile signal to have a conversation but where an SMS can be sent and received.
How does the ground-breaking TEXTtrac service work?
It could not be easier to use - simply create a new SMS message and enter the pet MicroChip number; nothing else is required since the authentication process uses the mobile telephone number to identify and verify the user. The message will be received by the PETtrac pet MicroChip database and automatically processed before returning a message directly to your phone.
The system also recognises when the pet MicroChips are not registered with the PETtrac MicroChip Database, and will respond with the alternative MicroChip database details to contact.
How much does the SMS MicroChip reunification system cost?
Nothing apart from the standard charge for you to send the SMS - PETtrac makes no charge for running this service for you!
How can I register for the TEXTtrac service?
To register for TEXTrac please call a member of the AVID sales team on 0800 652 7 977 who will be able to process your details and authorise you for this service.
Once authorised you will receive an SMS with the dedicated TEXTtrac mobile phone number which you can then store in the your address book for easy reference.
For more information on TEXTtac SMS Reunification, call AVID sales free on 0800 652 7 977 or visit the dedicated website www.texttrac.co.uk
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