What To Do If You Have Lost Your Pet or Found A Stray Pet

I have :

I have lost my pet

At PETtrac we understand how upsetting losing your pet can be. Our 20 years of experience reuniting missing pets with their keepers ensure we can provide you with the help you need to get your pet back safe and sound as soon as possible.

If you have lost your pet, try not to panic, we understand how stressful losing your pet can be and we reunite many keepers with their lost animals every day. There are a number of things you can do which may help you find your pet more quickly.

If you believe that your animal has been stolen you should contact your local police station immediately.

  • Call our 24 hour reunification line on 01273 408722 to notify us that your pet has gone missing.
  • If you have lost you dog, contact your local dog warden. Click here to visit the government website to find your nearest warden service
  • Call any local vets or rescue organisations to alert them and see if they have had your pet brought into them.
  • Check in gardens, under decking, in outbuildings and under cars - anywhere your pet could have crawled in to hide or become trapped.
  • Put up posters or flyers in your neighbourhood. Make sure to include a photo of your pet, the area and date it went missing and your contact details.

Other helpful tips

Post on your own social media pages as well as any local groups/pages. Leave things with familiar smells outside your door e.g. cat litter, slippers, bedding. Search your neighbourhood when it's quiet, take something with a familiar sound e.g. cat biscuits, squeaky toys, an old collar.

I have found a pet

If you have found an animal there are quite a few things that you can do which may help you reunite the pet with it's owners. We would always advise you take the animal to a vet to scan for a microchip.

If you have found a stray dog and are unable to contact the keeper, you do have a legal requirement to contact the local authorities and inform them.

If you've found a dog :

  • Check if the animal has a collar tag with a contact number for the keeper on. If it does, try contacting the keeper.
  • If the collar tag has a contact number for the animal's registered database, try calling them as they may be able to help you get in touch with the keeper.
  • If the dog doesn't have a collar tag, contact your local dog warden and arrange for them to collect the dog.

If you've found a cat :

  • Check if the animal has a collar tag with a number you can call the keeper on.
  • Ask around your neighbours to see if anyone has lost their cat.
  • Call a local rescue such as the RSPCA or Cats Protection to request if someone can come out to collect it.
  • If the cat is injured, take it to the nearest vet immediately so it can receive the treatment it requires.

We know losing your pet can be a difficult and distressing time. For further advice on reuniting a lost or found pet, please select an option above