Contact the UK PETtrac Pet MicroChip Database
We're here to help you and your pet
Before contacting us check if the following links below might help you more quickly.
Need to check if your pet's MicroChip is registered with PETtrac or other UK database? Click here
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There may be some delays in sending/receiving paperwork to us and we would encourage you to send digital copies of the paperwork electronically where possible.
Bank Holiday
The administration team will not be available during the upcoming Bank Holidays, but will be back in the office on Tuesday - our 24 hour lost and found hotline will remain open as normal.
24 hr Lost & Found Hotline For PETtrac Database
24hrs a day 365 days a year
0800 652 9 977 or 01273 408722
PETtrac Pet MicroChip Registration Updates
Mon-Fri 9am-5:30pm
0800 652 8 977 or 01273 408721
AVID Plc
PO Box 190
Lewes
BN7 9GD
- How do I update my pet's MicroChip details?
- How do I register my pet's MicroChip that has come from overseas?
- How do I order a new engraved brass collar tag?
- Some frequently asked questions from pet owners
Need to check if your pet's MicroChip is registered with PETtrac or other UK database? Click here
You are currently viewing details for
Select from the drop-down list to change to your country
Contact Details For The PETtrac Database in the UK
Important Information
Due to the current situation with COVID-19, we would like to re-assure our customers that we are continuing to provide a 24 hour service as normal.There may be some delays in sending/receiving paperwork to us and we would encourage you to send digital copies of the paperwork electronically where possible.
Bank Holiday
The administration team will not be available during the upcoming Bank Holidays, but will be back in the office on Tuesday - our 24 hour lost and found hotline will remain open as normal.
Telephone
24 hr Lost & Found Hotline For PETtrac Database
24hrs a day 365 days a year
0800 652 9 977 or 01273 408722
PETtrac Pet MicroChip Registration Updates
Mon-Fri 9am-5:30pm
0800 652 8 977 or 01273 408721
Post
AVID Plc
PO Box 190
Lewes
BN7 9GD
Contact Details For PETtrac Database in the USA